Shipping policy

At Smoothies Cup, we ship worldwide and aim to deliver every order quickly, securely, and with care. Below are the key details of our shipping policy:

1. Shipping Countries

We currently ship to the United States, Canada, United Kingdom, Australia, New Zealand, and select countries in Europe and Latin America.

If your country is not listed at checkout, please contact us to confirm availability.

2. Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.

You will receive a confirmation email once your order has been processed, along with tracking information as soon as it’s shipped.

3. Estimated Delivery Times

• United States & Canada: 7–15 business days

• Europe: 7–20 business days

• Australia & New Zealand: 8–20 business days

• Latin America: 12–25 business days

Shipping times may vary depending on your location, customs clearance, or courier service delays. Please allow extra time during holidays or promotional periods.

4. Shipping Fees

Shipping fees are calculated at checkout based on your location and selected shipping method. Some promotions may include free shipping to certain regions — check banners and product pages for details.

We are not responsible for any customs duties, taxes, or import fees that may apply in your country.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email. Please allow 1–3 business days for the tracking link to update.

If you have not received your tracking email, check your spam folder or contact us at [your email].

6. Lost or Delayed Packages

If your order hasn’t arrived within the estimated delivery window, please reach out to our support team. We’ll work with the shipping carrier to locate your package or offer a solution.

Smoothies Cup is not responsible for delivery issues caused by incorrect shipping information entered at checkout. Please double-check your address before placing your order.

7. Incorrect or Incomplete Addresses

If a package is returned to us due to an incorrect or incomplete address, we will contact you for a corrected address. Additional shipping fees may apply to resend the item.

📌 Final Note:
By placing an order, you agree to the terms in this shipping policy. If you have any questions or concerns, don’t hesitate to reach out to our team at info@smoothiescup.co